Shipping & Returns
SHIPMENT OF YOUR ORDER
- All our shipments are sent by Post NL;
- Order today -> delivery within 1 up to 3 business days (when available);
- Within the Netherlands € 4.50, - per shipment (free for orders over € 300, -);
- Vezendkosten for Belgium and Germany amount to € 9.75, - (free for orders over € 400, -);
- Shipping costs for all other EU countries are € 19.75, -; **
- Track & Trace will be sent to you daily for delivery at the end of the day, by mail;
- Insured conveyance;
- Signature on delivery (except for orders below € 75, -);
- Two delivery attempts;
- Service Delivery Point *
* Customers in the Netherlands and Belgium can now select a Takeaway service as shipping method. This is an extra addition for you as a customer can be even better.
A handy map of your surroundings you can choose a service near your location (eg close work) and decide when you pick up your package.
* Shipping cost to all other countries besides BE and DE are € 19.75, -. These countries are:
Please note that shipping to countries outside the EU can cause additional costs as VAT or import duties by your own country.
COLLECTION OF ORDERS
To pick up the can by appointment contact us at various locations (see brackets), on the following days:
- Monday, Wednesday and Saturday from 10:00 to 20:00 (showroom)
OFFICE LOCATION: KROKUS AVENUE 30 GRANTED
-Tuesday, Thursday and Friday from 14.30 to 15.30 (storage address)
-Tuesday, Thursday and Friday from 9:30 to 11:30 and from 18:30 to 20:00. (office address)
SHOWROOM LOCATION: ROOM SVEN 4 MAARHEEZE
LOCATE WAREHOUSE: LOW STREET 286, EINDHOVEN
PS: You can pay via mobile pin on all our sites only (no credit card)
We give a full 12-month warranty on all our golf clubs. If anything without your fault breaks, this is compensated by us or replaced free of charge.
EXCHANGE OR CANCEL YOUR PURCHASE
We understand very well that may be associated to some purchases on the Internet with some uncertainty. Was therefore unfortunately be a reason to abandon your order, it can be canceled up to 24 hours before the delivery date. If a product is delivered, you may revoke the purchase within 8 days after delivery date. You can also exchange the product within this period for something else that is in stock.
- Costs for return shipment are for their own account (if we have shipped the ordered product). These are for domestic packages and € 7.25 for Belgium and Germany € 9.75, -.